Mesh Privacy Policy

This privacy policy is to help you, Institutions, Professors, and Primary Users understand what

information Mesh collects, uses, and the choices you have while using Mesh. When we mention

Mesh here and in the following policy, we are referring to Mesh Intelligent Communications,

LLC., the company, Mesh, the downloadable software product, and the Mesh website at Mesh is available to access and use via web browser, mobile

devices, and tablets.

By visiting this website or using our Service, you consent to our collection and use of your

information as described in this Privacy Policy.

Mesh is powered by data systems that are owned, operated, and managed by the Institution.

Mesh integrates with data systems such as:

  • Student Information Systems (SIS)
  • Enterprise Resource Planning Systems (ERP)
  • Active Directory
  • Active Enrollment

The information we use from the Institution outlined below is information created, maintained,

and owned by the Institution.

Information we collect and receive from the Institution

Through the use of Enterprise Resource Planning (ERP) or Student Information System (SIS)

integration, Mesh accesses the following information from data systems that are owned and

operated by the University:

Institution Name/Organization

By signing in using your academic email, Mesh identifies the Institution your email address is

associated with in order to direct you to the proper Mesh portal for use.


Your academic email address allows Mesh to identify your identity. Mesh gathers your email,

first name, and last name.


In addition to the identity criteria mentioned above, Mesh identifies your role within your

Institution such as Staff, Professor, or Student.


In order to populate Mesh with the necessary classes, Mesh gathers user-specific enrollment

data such as the courses you currently take or instruct.


If properly outlined in the data system and granted access from the Institution, Mesh gathers

certain communities users are a member of in addition to courses. Mesh may gather things

such as student organizations, departments, sports teams, academic year, majors, and minors.

Information we collect and receive from the User

The information collected by the user outlined below comes from active usage of the Service

and not through the use of data system integration with the Institution.

Mesh Usage Information

This is information about which communities, topics, people, features, content, and links you

interact with within Mesh.

Log Data

When you use Mesh, our servers automatically record information, including information that

your browser sends whenever you visit a website or your mobile app sends when you’re using

it. This log data may include your Internet Protocol (IP) address, your browser type and settings,

the date and time of your request, information about your browser configuration and plug-ins,

language preferences, and cookie data. Log data does not contain message content and is not

routinely deleted.

Device Information

In addition to log data, we may also collect information about the device you’re using Mesh on,

including what type of device it is, what operating system you’re using, device settings, unique

device identifiers, and crash data. Whether we collect some or all of this information often

depends on what type of device you’re using and its settings.

Information you share

Through the active use of Mesh, users may share information such as textual messages,

photos, files, and current location. Users must opt-in or deny the location sharing function. With

the users sole permission, this function shares the users current location with members of a

specific conversation that user is a part of. Once this location is shared, the data is not used by

Mesh at any time other than in the message itself. This location data is at a fixed point in time,

which means upon relocation, the data is no longer accurate.

How we use the Institution information

The information outlined below is how we use the information owned and managed by the

University in the University data system.

User Accounts

Mesh uses the information it collects from your Organization in order to create your user

account and pair it with the rest of your Organization.

Mesh your Organization

In addition to creating your user account, Mesh uses the information from your Organization in

order to mesh the organization together onto one unified platform. This allows users to search

for other users at your organization to converse with.

Auto-Generated Communities

Lastly, Mesh uses your information in order to automatically create communication communities

specific to your courses, student organizations, teams, departments, year, and roles.

Our Cookie Policy

Mesh uses cookies, or similar technologies, to record log data. We use both session-based and

persistent cookies.

Cookies are small text files sent by us to your computer and from your computer to us, each

time you visit our website. They are unique to your Mesh account or your browser.

Session-based cookies last only while your browser is open and are automatically deleted when

you close your browser. Persistent cookies last until you or your browser delete them or until

they expire.

Some cookies are associated with your Mesh account and personal information in order to

remember that you are logged into the Service. If you access Mesh through your browser, you

can manage your cookie settings there, but if you disable all cookies you may not be able to use

Mesh. If the cookies are deleted, users will simply have to re-login to the Service.

Your Control over Data

Mesh is an academic tool that is not meant for spamming or sharing explicit content. If you

choose to send explicit data through Mesh, you understand that the Institution has the ability to

further discipline users for publishing said explicit content.

Student data uploaded to the Service by a User, including a representative of a school or local

educational agency, continue to be the property of that User.

You have the right to decline to share certain elements of information that we ask you to

provide, but must note that doing so may limit your use of certain features and functionality of

the Service.

You may review, edit or delete your account information and submissions at any time by

contacting IT Services at your Institution or contacting Mesh directly.

All of your personally identifiable information will be deleted from our database when the

account is closed. Please note that even though your changes may be reflected, users that

have previously accessed the content may still have access to copies stored on their device.

If you decide to share content with other users such as files and messages, that content can be

seen by said users at any point unless the content is deleted from the Service.

Sharing and Disclosure

Mesh will not sell, lease, or otherwise share any of your information to or with any third party or

entity except in the following circumstances:

With consent, to comply with legal process, or to protect Mesh, our customers, and our users.

When we have your consent or if we believe that disclosure is reasonably necessary to comply

with a law, regulation or legal request; to protect the safety, rights, or property of the public, any

person, or Mesh; or to detect, prevent, or otherwise address fraud, security or technical issues.

If we receive a law enforcement or other third party request for information we will provide prior

notice to the subject of the request where we are legally permitted to do so.

With third party service providers and agents.

We may employ third party companies or individuals to process personal information on our

behalf based on our instructions and in compliance with this Privacy Policy. For example, we

may share data with a security consultant to help us get better at preventing unauthorized

access or with an email vendor to send messages on our behalf. We may also share data with

hosting providers, payment processors, and other consultants who work on our behalf.

About you with your organization.

If your Organization suspects unlawful messaging or use of the Service, Mesh has the right to

comply with the Institution and export said messages to be used by the Institution for further


In a change of business.

If Mesh is involved in a merger, acquisition, or sale of all or a portion of our assets, including in

the case of a bankruptcy, you will be notified via email of any change in ownership. In such as

case, a successor entity will adhere to the terms of this privacy policy with regard to the

previously collected information.

How Long We Keep Information.

Mesh keeps user data for the duration of the contract with the Institution. If an Institution opts

out of the Service, all data associated with the Primary Users at the Institution is immediately

deleted and destroyed by the use of a custom script. Back-up data is stored in Mesh for a

duration of seven (7) days.


Mesh takes unsurpassable steps to protect information you provide to us as part of your use of

the Mesh service from loss, misuse, and unauthorized access or disclosure. These steps take

into account the sensitivity of the information we collect, process, and store and the current

state of technology. When you enter sensitive information (such as sign-in credentials) we

encrypt the transmission of that information using secure socket layer technology (SSL). We

follow generally accepted standards to protect the personal data submitted to us, both during

integration and once we receive it. However, no electronic or e-mail transmission or digital

storage mechanism is ever fully secure or error free.

If Mesh is aware of a system security breach by an unauthorized party or that any user data was

used for an unauthorized purpose, we will comply with relevant state and other data breach

laws. We will notify users of any breach resulting in unauthorized release of data electronically,

at minimum, and without unreasonable delay so that you can take appropriate steps. The

notification will include: date of the breach, the types of information that were subject to the

breach, general description of what occurred and steps the Mesh

is taking to address the breach.

To learn more about current practices and policies regarding security and confidentiality, please

send us a message at and we will answer your questions as quickly as


Changes to this Privacy Policy.

Mesh reserves the right, at its sole discretion, to modify, add or remove portions of this Privacy

Policy from time to time. We will note any such changes by updating the publication date of this

Privacy Policy. It is each User’s responsibility to check this Policy periodically for changes.

If we make significant changes impacting the collection, use, disclosure or retention of personal

identifiable information, including protection thereof, we will also provide notice to our customers

30 days in advance of implementing those changes by sending an email notification to the


Contacting Mesh

If you have any questions or comments about this Privacy Policy, please don’t hesitate to

contact us at:

Mack Myers

Mesh Intelligent Communication, LLC

4092 Maxwell Drive

Mason, OH 45040

1 (800) 915-9382